Privacy Policy

1. Data Controller

Nexaton Solutions ("we", "us", "our") is a company registered in the Netherlands (KVK: 42003548). We are the data controller responsible for your personal data under the General Data Protection Regulation (GDPR).

Contact: [email protected]

2. Information We Collect

2.1 Contact Data

When you contact us through our website or email, we may collect your name, email address, and message content.

2.2 Device & Usage Data

When you visit our website, we may automatically collect technical information such as your IP address, browser type, device type, operating system, pages visited, and time spent on the site.

2.3 Cookies

Our website may use essential cookies required for the site to function properly. We do not use advertising or tracking cookies.

3. Legal Basis for Processing

We process your personal data on the following legal grounds under GDPR:

• Legitimate interest (Article 6(1)(f)): For website analytics, security monitoring, and service improvement.
• Contract performance (Article 6(1)(b)): To respond to your inquiries and deliver requested services.
• Consent (Article 6(1)(a)): Where you have given explicit consent, such as subscribing to communications.

4. How We Use Your Information

• Respond to your inquiries and provide requested information
• Operate, maintain, and secure our website
• Analyze aggregated, anonymized usage data to improve our services
• Comply with legal obligations

We do NOT sell your personal data. Your data is never used for advertising or data mining purposes.

5. Third-Party Processors

We may share data with third-party service providers who assist in operating our website and delivering our services. These processors are bound by data processing agreements and may include hosting providers, analytics services, and email service providers.

6. International Data Transfers

Your data may be processed outside the European Economic Area (EEA). Where data is transferred outside the EEA, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission, to protect your personal data in accordance with GDPR requirements.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 12 months. Website usage data is retained in anonymized form.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit (TLS), secure hosting infrastructure, and access controls. No method of transmission over the internet is 100% secure, but we strive to protect your data to the highest standard.

9. Your Rights Under GDPR

As a data subject, you have the following rights:

• Right of access: Request a copy of the personal data we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete data.
• Right to erasure: Request deletion of your personal data ("right to be forgotten").
• Right to restriction: Request that we limit how we process your data.
• Right to data portability: Receive your data in a structured, machine-readable format.
• Right to object: Object to processing based on legitimate interest.
• Right to withdraw consent: Withdraw your consent at any time, without affecting the lawfulness of processing performed before withdrawal.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.

10. Children

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected data from a child under 16, we will take steps to delete that information promptly.

11. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. We will post revisions with a new effective date on this page. We encourage you to review this policy periodically.

12. Contact

Nexaton Solutions Rotterdam, Netherlands KVK: 42003548 BTW: NL005427112B27 Email: [email protected]